Cisco CX & Lifestyle Management – the way to more success.

Companies are losing customers consistently because Customer Experience (CX), Customer Loyalty and Lifecycle Management are neglected. As a result, while a lot of effort is made to gain new customers, they are lost elsewhere. The business is on the spot and is not moving forward.

The solution:

Cisco CX & Lifecycle Management – a product lifecycle management solution that also optimizes the customer experience.

Increase customer loyalty with an intelligent CX strategy

A good customer experience strategy is essential for customer satisfaction and loyalty. Marketing managers therefore need to find solutions to offer their customers an even better service. Because only sustainable lifecycle management ensures recurring revenues and forms the basis of your business.

Do you have questions about our Cisco solutions?

Just send us an e-mail to info@stemmer.de or give us a call: Phone +49 8142 45 86-0. We will be happy to help you.

 

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Customer loyalty and collaboration made easy

Cisco CX also gives customers the ability to connect with you, regardless of the communication channel. And that with a simple and consistent customer experience that gives them the feeling of being appreciated and understood. Automation and Artificial Intelligence also lead to better business results.

Also your employees benefit from Cisco CX. Planning and participating in meetings is effective and easy. Even when collaborating with external partners, Cisco CX is a top priority and offers consistent and optimal user experience.

Our services in Cisco CX & Lifecycle Management

As a Cisco CX Partner, and thanks to our certified and highly specialized IT experts, we will find a solution that fits your business. In addition, we can act as an interface between you and Cisco to ensure that you get the best deal.

 

We offer you:

  • Consulting and Implementation in the PLM division by Stemmer and Bechtle
  • Asset Management (ITAM) throughout the entire life cycle
  • 24/7 IT-Support
  • Contract optimization
  • IT Risk Management

Your benefits with Cisco CX & Lifecycle Management:

Improved customer loyalty and thus increased recurring revenues as well as upselling and renewing and expanding opportunities

Proactive management, monitoring and optimization of your IT environment

High-quality user experience across all devices

Access to important customer data anytime, anywhere

Maximum security in the entire company network

Best of all, the Cisco CX architecture is also used in many other Cisco technologies and can improve customer satisfaction across the country. These include the following areas:

  • Enterprise Networking
  • IT-Security
  • Data center
  • Collaboration
  • Cloud
  • Automation
  • IoT